Frequent questions

Do they make international shipments?

Yes, we have international shipments whose value is subject to variations depending on the weight of the shipment and the taxes or tariffs of each country.

How long do national shipments take?

Our national shipments have a value of $20,000 COP and arrive in 3 to 5 business days, time may vary depending on distance and access.

Do you make returns?

Returns must be presented with their original internal and external labels. The exchange of garments that have not been used and in their original condition is accepted within a period of 5 calendar days. If the garment does not allow repair, a gift card will be issued for the value of the purchase. You can find out our return policy in detail at the end of this page.

Do you have a physical store?

We have 2 physical stores in the city of Cali:1. South Scarsa: Cra 91#42-42.2. Scarsa North: Av 4Nte # 49N-08

Do you have several Instagram accounts?

No, nuestra única cuenta oficial es @scarsacolombia